Terms and Conditions
Last updated: 24 June 2026
These terms and conditions govern the relationship between Klára Zbončáková (hereinafter "the provider") and the client using LinkedIn consulting, mentoring, company workshops or account management services (hereinafter "the client").
1. Provider Identification
Klára Zbončáková
Holzova 23
628 00 Brno
Czech Republic
Company ID: 21826951
Not registered for VAT
Email: zboncakova.klara@gmail.com
LinkedIn: @klarazboncakova
2. Services
The provider offers the following services:
- LinkedIn consulting – a one-off online or in-person session focused on an agreed topic.
- Long-term mentoring – recurring sessions at an agreed cadence.
- Company workshops – half-day or full-day training for the client's team.
- Account management – creation and publication of LinkedIn content on behalf of the client.
The scope, timing and price of each service are agreed individually before work begins.
3. Booking and Contract Formation
Consultations, mentoring and workshops can be booked via the Calendly link or by email.
A contract is formed at the moment the provider confirms the booking or otherwise explicitly confirms the cooperation, unless otherwise agreed.
For individual services, the price and payment method are confirmed in advance via a proposal or email.
4. Pricing and Payment
The price is agreed individually based on the scope, duration and nature of the service. Unless otherwise agreed, payment is due after the service is delivered, based on an invoice issued by the provider, payable by bank transfer within the period stated on the invoice.
The provider is not registered for VAT.
5. Service Delivery
Services are delivered at the time and in the format agreed with the client.
Online consultations and mentoring sessions are delivered via video call or another agreed online platform.
Workshops are delivered at the agreed time and in the agreed format, either online or in person.
6. Rescheduling and Cancellation
Free cancellation or rescheduling is possible up to 24 hours before the agreed time.
For cancellations made after this deadline or for no-shows, the full price of the slot may be charged.
In justified cases the provider may offer an alternative time.
7. Right of Withdrawal
If the client is a consumer, they have the right to withdraw from a contract concluded remotely within 14 days of its conclusion, unless an exception under applicable law applies.
The right of withdrawal lapses for services that have been fully performed with the client's express consent before the end of the withdrawal period.
8. Complaints
If the client is not satisfied with a service, they may contact the provider at the email address below.
Complaints should be raised without undue delay, and no later than 14 days after the service was delivered, including a description of the issue and any supporting documentation.
The provider undertakes to respond to written complaints within 30 days of receipt.
9. Confidentiality
All information about the client and their business is treated as confidential and will not be shared with third parties without the client's consent, except where required by law or necessary to deliver the service.
10. Electronic Communication
The client agrees to communicate electronically by email. The provider sends important information, booking confirmations, collaboration materials and operational notices to the email address provided by the client.
11. Dispute Resolution
If a dispute cannot be resolved by mutual agreement, consumers may contact the Czech Trade Inspection Authority as the relevant alternative dispute resolution body: www.coi.cz.
Consumers also have the right to use the EU Online Dispute Resolution platform operated by the European Commission: ec.europa.eu/consumers/odr.
12. Governing Law and Final Provisions
These terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll. (Civil Code) and Act No. 634/1992 Coll. (Consumer Protection Act).
The provider reserves the right to amend these terms. Amendments do not affect contracts already concluded.
These terms are effective from 24 June 2026.
Contact
Klára Zbončáková
Email: zboncakova.klara@gmail.com
LinkedIn: @klarazboncakova